Francesca Corsitto

Switzerland |

It’s my pleasure to recommend Paulina Nirmala, who worked as a Agent for the past 8 years with plunge@home. As Paulina’s client who worked closely with her when in Bali and from Switzerland, I was impressed with her work ethic, friendly personality, and ability to work well also under pressure.It was necessary that I could trust Paulina 100%, she was my eyes and ears in Bali while I was away. She oversaw productions and provided me with catalogues of new products she found. As an Agent, Paulina demonstrated superlative customer service. Our clientele is a mix of long-term clients and one-time order clients, and Paulina was personable and professional toward all. Even when things got hectic during peak shipping seasons, Paulina kept up her energy level and attention to detail. She understood the client’s wishes and style and found the right products for everyone. Very helpful is her knowledge about different materials. We have imported and developed products in wood, textiles, ceramics and all sort of handicraft. Paulina brought a lot of knowledge to the table and quickly picked up new tricks of the trade. She answered e-mails or calls in accurate time and was always keen to find solutions when things did not turn out as planed.Paulina is thorough, trustworthy, friendly and helpful, all qualities that made her an excellent Agent.Paulina has my highest recommendation for the position as an Agent. She consistently impressed me with her work ethic, customer service and managerial skills. Please don’t hesitate to contact me for any further information.